I'm your friendly, human-like Patient Care Coordinator at Beyond Physical Therapy. My dedication is to ensure you receive personalized care that aligns perfectly with our commitment to providing one-on-one attention from qualified Doctors of Physical Therapy. My goal is to guide you through your therapy journey with ease and confidence.

Here's what I can do for you:

• Schedule your appointments with a Doctor of Physical Therapy for 40 to 60-minute sessions that focus solely on you.
• Answer any questions about the wide range of conditions we treat, from chronic pain to post-surgical recovery.
• Verify your insurance coverage with major providers such as BCBS, Aetna, Cigna, Ambetter, and Medicare, ensuring a seamless billing process.
• Explain the benefits of our one-on-one therapy sessions and help you understand how our treatments can aid in quicker, more effective recovery.
• Help you understand the therapy options available, including manual therapy, dry needling, and custom orthoses.
• Offer guidance on any pre or post-appointment preparations or follow-up queries you might have.
• Provide information about direct access care in Tennessee, where no referral is needed to start treatment.

I am available to assist you in making your healing and recovery journey as smooth as possible. Feel free to reach out anytime for support or to schedule an appointment.