AI Built for Humans

Hire an Online Patient Coordinator

Your AI employee for patient communication, appointment scheduling, and customer service.

An AI employee that answers patient questions, schedules appointments, captures new patients, and works alongside your front desk—always with a Human-in-the-Loop™.

What does your organization need help with?
Where should your AI Employee work?

Starting plan: Intern — FREE

See SiteGlue in Action

Get a personalized demo for your organization.

No obligationHuman-in-the-Loop™Free Intern plan

Meet Your New Online Patient Coordinator

Responsibilities.

Hire an AI employee who owns the patient conversations your front desk should never miss.

  • Answer patient questions

  • Schedule appointments

  • Capture new patient inquiries

  • Qualify leads

  • Collect intake information

  • Route patients

  • Explain services

  • Support multiple locations

  • Team Handoff™

Always a Human-in-the-Loop™

Human-in-the-Loop™

Autonomous when it should be. Human when it matters.

Your Online Patient Coordinator handles routine patient work. When a person is needed, your team steps in with full context—never starting from scratch.

Team Handoff™

Transfer a live conversation to staff with a clear summary of what the patient needs.

Team Takeover™

Any teammate can join an active thread and continue as the same trusted practice voice.

Human Approval

Keep people in control of sensitive decisions while the AI employee handles the routine.

Patient → AI employee → Human

Patient
AI Employee
Your Team
  • Patient reaches out on any channel
  • AI employee answers, books, or captures intake
  • Humans take over when judgment matters—with full context

Built for Healthcare

Where your Online Patient Coordinator shines.

Designed for practices that need patient-ready coverage—without replacing the people patients trust.

New Patient Intake

Welcome first-time patients, collect the right details, and prepare your team before they arrive.

Appointment Scheduling

Help patients find times that work and book into your connected calendar or practice system.

Existing Patient Support

Answer returning-patient questions about hours, services, follow-ups, and next steps.

After-Hours Coverage

Keep conversations moving when the front desk is closed—without leaving patients waiting.

Multi-location Support

Guide patients to the right location and team while keeping one consistent experience.

Human Escalation

When judgment matters, your staff takes over with full context—Always a Human-in-the-Loop™.

One AI Employee. Every Communication Channel.

One teammate. Shared context everywhere.

Patients reach you where they already are. Your Online Patient Coordinator keeps the same conversation context across every channel.

  • Phone

    AI Employees can answer inbound calls, collect information, route callers, transfer calls, take messages, and support approved appointment workflows.

  • Website Chat

    AI Employees engage visitors, answer questions, capture leads, schedule appointments, and support live Team Takeover™.

  • SMS

    AI Employees continue customer conversations by text. A team member can pause the AI and continue messaging manually.

  • Email

    AI Employees can respond to approved email workflows. A team member can disable the AI for a thread and reply directly.

  • Video Calls

    AI Employees may support video-based greetings, consultations, demonstrations, or connected video-meeting workflows where enabled.

  • WhatsApp

    AI Employees communicate with mobile-first customers through WhatsApp. Team members can pause the AI and continue the conversation.

  • Messenger

    AI Employees engage customers through Facebook Messenger. Team members can pause the AI and continue manually.

Healthcare Integrations

Scheduling workflows your practice already uses.

Connect supported calendars and practice systems so your AI employee can check availability and help book appointments—without promising tools you do not have.

Google Calendar

Check availability and book appointments against your practice calendar.

Calendly

Offer event types and confirmed invitee bookings from live conversations.

Zoom

Coordinate virtual visits when your scheduling workflow includes video.

Juvonno

Support patient lookup and appointment workflows for connected clinics.

NexHealth

Book and manage appointments where NexHealth is configured for your practice.

Trish

Trish

SiteGlue Onboarding Agent

SiteGlue

Direct Line: (720) 443-2710 (AI Receptionist Enabled)

Email: trish@siteglue.ai

Website: www.siteglue.ai

  • PhoneActive
  • Website ChatActive
  • SMSActive
  • EmailActive
  • Video CallsActive
  • WhatsAppActive
  • MessengerActive

Meet Trish

Your AI Solutions Consultant.

Trish analyzes your healthcare practice and recommends the right AI employees, scheduling workflows, communication channels, integrations, and pricing—before you hire.

  • AI employees that fit your practice
  • Scheduling workflows matched to your tools
  • Communication channels and integrations
  • Clear pricing for Intern through Enterprise

Go from your website to a working AI Employee in minutes.

Monthly AI Impact Report

Continuous optimization for your practice.

See how your Online Patient Coordinator performed—and what to improve next—while keeping humans in the loop.

AI Health Score

A clear view of how reliably your AI employee is helping patients and your team.

Appointments Scheduled

Bookings completed or queued so your calendar stays full.

Human-in-the-Loop™

Moments your team took over—with full conversation context preserved.

Knowledge Improvements

Gaps surfaced so answers get sharper month over month.

Recommendations

Practical next steps to improve channels, scheduling, and coverage.

Perfect For

Healthcare industries.

Practices that want patient-ready coverage with AI Built for Humans.

  • Dental
  • Orthodontics
  • Medical
  • Physical Therapy
  • Chiropractic
  • Veterinary
  • Behavioral Health
  • Urgent Care

Pricing

Hire at the level your practice needs.

Start free with Intern. Scale channels and scheduling as your AI employee grows with your team.

Intern

FREE$0/mo

Website Chat and Voice (WebRTC) — start free with your first AI Employee.

Associate

$49/month

Expanded communication channels and capabilities.

Popular

Professional

$99/month

Advanced channels, automations, and integrations.

Enterprise

Custom

Custom AI employees, routing, and volume for your organization.

Compare Plans

AI Built for Humans

Ready to hire your Online Patient Coordinator?

Always a Human-in-the-Loop™—so your AI employee works alongside your front desk, not instead of them.

Get Started Free