AI Scheduling Employee

Hire a Scheduling Specialist

Your AI employee for appointment scheduling, availability, confirmations, rescheduling, and calendar management.

Your Scheduling Specialist helps customers book appointments, manages routine scheduling requests, and works alongside your team around the clock—always with a Human-in-the-Loop™.

What does your organization need help with?
Where should your AI Employee work?

Starting plan: Intern — FREE

See SiteGlue in Action

Get a personalized demo for your organization.

No obligationHuman-in-the-Loop™Free Intern plan

Meet Your New Scheduling Specialist

Responsibilities that free your team.

Give customers a faster way to schedule while reducing the repetitive work handled by your staff. Capabilities follow your selected integration and approved business rules.

  • Check real-time availability

  • Book appointments

  • Collect appointment requests

  • Reschedule appointments

  • Handle approved cancellations

  • Select services

  • Select providers

  • Select locations

  • Collect intake information

  • Send confirmations

  • Support after-hours scheduling

  • Route exceptions to team members

Not every connected platform supports every action. Workflows stay within approved rules.

Built for Appointment-Based Businesses

Built for Businesses That Run on Appointments

Hire a Scheduling Specialist shaped to how your industry books—and how your people stay in control.

Healthcare

Coordinate new and existing patient appointments.

Dental

Book exams, cleanings, and follow-ups around chair time.

Orthodontics

Schedule consults and adjustment visits across providers.

Physical Therapy

Fill treatment slots and manage recurring visit cadence.

Chiropractic

Capture visit requests and keep the schedule full.

Veterinary

Book wellness visits and urgent care windows.

Medical Spas

Qualify treatments and schedule consults or services.

Legal Consultations

Collect matter details and book intake consultations.

Financial Services

Schedule advisor meetings with the right specialist.

Real Estate Showings

Qualify prospects and schedule property showings.

Home Services

Collect service needs and schedule available service windows.

Automotive Service

Book service appointments and capture vehicle details.

Education and Tutoring

Schedule lessons, tours, and advising sessions.

Professional Services

Book client consultations without phone tag.

Sales Demonstrations

Schedule demos with the right representative.

Scheduling Levels

The Right Scheduling Workflow for Your Business

Supported capabilities vary by integration. Choose the depth that matches how you book today—and how you want customers to schedule tomorrow.

Appointment Request Capture

Collect customer details, service needs, preferred dates, times, locations, and providers for human confirmation.

Basic Scheduling

Connect a booking link or approved calendar workflow so customers can complete simple bookings.

Advanced Scheduling

Check availability and manage approved booking, rescheduling, provider, service, and location rules.

Custom Scheduling

Support complex multi-location, multi-provider, resource, eligibility, or practice-management workflows through approved integrations.

Human-in-the-Loop™

Routine Scheduling by AI. Exceptions Handled by People.

Always a Human-in-the-Loop™—so your Scheduling Specialist works alongside your team, not instead of them.

Team Handoff™

The Scheduling Specialist recognizes when a request falls outside approved rules and involves the correct team member.

Human-in-the-Loop™

Your team reviews appointment rules, exceptions, performance, and proposed improvements.

Team Takeover™

A team member can step into the conversation across supported channels without losing context.

Scheduling workflow

  1. Customer request
  2. Scheduling Specialist
  3. Check approved rules & availability
  4. Book or collect request
  5. Team Handoff™ when required
  6. Team member continues

Examples that need a human

  • No suitable availability
  • Urgent or emergency request
  • Complex insurance question
  • Policy exception
  • Special accommodation
  • Cancellation dispute
  • Unsupported integration action
  • Customer asks for a person

Communication Channels

Schedule Appointments on Every Customer Channel

Customers can start a scheduling conversation on the channel they prefer while your team maintains centralized visibility and control. Scheduling actions available on each channel follow your configuration and supported integrations.

  • Phone

    AI Employees can answer inbound calls, collect information, route callers, transfer calls, take messages, and support approved appointment workflows.

  • Website Chat

    AI Employees engage visitors, answer questions, capture leads, schedule appointments, and support live Team Takeover™.

  • SMS

    AI Employees continue customer conversations by text. A team member can pause the AI and continue messaging manually.

  • Email

    AI Employees can respond to approved email workflows. A team member can disable the AI for a thread and reply directly.

  • Video Calls

    AI Employees may support video-based greetings, consultations, demonstrations, or connected video-meeting workflows where enabled.

  • WhatsApp

    AI Employees communicate with mobile-first customers through WhatsApp. Team members can pause the AI and continue the conversation.

  • Messenger

    AI Employees engage customers through Facebook Messenger. Team members can pause the AI and continue manually.

Integrations

Connect the Scheduling Tools You Already Use

Verified capabilities from SiteGlue's supported MCP integrations. If a platform is not listed, SiteGlue can still use your booking link, collect appointment requests, send them to your team, or open a custom integration request.

Google Calendar

scheduling

  • Availability
  • Booking
  • Human confirmation

Calendly

scheduling

  • Availability
  • Booking
  • Human confirmation

Zoom

comms

  • Booking

Juvonno

emr

  • Patient / provider
  • Availability
  • Booking
  • Location / services

NexHealth

emr

  • Patient / provider
  • Availability
  • Booking
  • Location / services
Trish

Trish

SiteGlue Onboarding Agent

SiteGlue

Direct Line: (720) 443-2710 (AI Receptionist Enabled)

Email: trish@siteglue.ai

Website: www.siteglue.ai

  • PhoneActive
  • Website ChatActive
  • SMSActive
  • EmailActive
  • Video CallsActive
  • WhatsAppActive
  • MessengerActive

Meet Trish

Not Sure Which Scheduling Workflow You Need?

Meet Trish, your SiteGlue AI Solutions Consultant. Trish analyzes your business, identifies your current scheduling process, recommends the right Scheduling Specialist, suggests communication channels and integrations, and creates your personalized AI Opportunity Report.

Go from your website to a working AI Employee in minutes.

Monthly AI Impact Report

Improve Scheduling Every Month

Trish generates performance insights and recommendations so your Scheduling Specialist gets sharper over time—while humans stay in the loop.

  • Appointments booked
  • Appointment requests captured
  • After-hours scheduling activity
  • Rescheduling requests
  • Team Handoff™ rate
  • Team Takeovers™
  • Abandoned scheduling conversations
  • Estimated staff time saved
  • Knowledge gaps
  • Recommended workflow improvements

Upgrade recommendations appear only when supported by your account data.

Pricing

Hire at the level your business needs.

Start free with Intern. Scale channels and scheduling as your AI employee grows with your team.

Intern

FREE$0/mo

Website Chat and Voice (WebRTC) — start free with your first AI Employee.

Associate

$49/month

Expanded communication channels and capabilities.

Popular

Professional

$99/month

Advanced channels, automations, and integrations.

Enterprise

Custom

Custom AI employees, routing, and volume for your organization.

FAQ

Scheduling questions, answered clearly.

Distinguishing native actions, booking-link workflows, appointment requests, and custom integrations.

Yes—when connected to a supported integration that exposes availability (such as Google Calendar, Calendly, Juvonno, or NexHealth). Without a live connection, SiteGlue can still collect preferred times as an appointment request for your team.

AI Built for Humans

Ready to Hire Your Scheduling Specialist?

Give customers a faster way to book while keeping your team in control.

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