AI Front Desk Receptionist
Your 24/7 AI Front Desk Receptionist
AI Built for Humans. Always a Human-in-the-Loop™.
Missed calls cost you patients, clients, and revenue. SiteGlue's AI Receptionist answers every call, books appointments, and routes questions to your team — with Always a Human-in-the-Loop™.
AI Front Desk Receptionist
AI Built for Humans · Your business
Available 24/7
Currently
Answering an inbound call
Industry Challenges
Sound familiar?
SiteGlue's AI Front Desk Receptionist is available 24/7 — nights, weekends, and holidays — so your team can focus on the work that actually needs them.
Missed after-hours calls
“We missed another call after hours.” Every unanswered ring is a lost opportunity.
Front desk overload
“My front desk is overwhelmed and dropping the ball.” Peak hours break even the best teams.
One-chance callers
“New patients call once. If no one answers, they move on.” Speed and coverage win.
After-hours demand
Leads and patients expect a response even when the office is closed.
Scheduling phone tag
Booking, rescheduling, and confirmations eat hours your team does not have.
Humans stay in control
Complex, urgent, or emotional conversations must reach a person with full context.
Recommended AI Employees
Start with the AI Receptionist — expand your team next.
Hire a Front Desk Receptionist first, then add specialists as your channels and workflows grow.
Human-in-the-Loop™
Always a Human-in-the-Loop™
Your AI Receptionist handles routine answering, scheduling, and follow-ups. When judgment or empathy is required, Human Handoff and Team Member Takeover keep your people in control.
Human Handoff
The AI Employee recognizes when a conversation needs a person and routes or transfers it with available context.
Team Member Takeover
A team member can continue the conversation across supported channels without asking the customer to repeat everything.
Human Approval
Trish and SiteGlue may recommend training, workflow, channel, integration, or plan changes — production changes require explicit human review and approval.
Collaboration workflow
- Caller reaches out
- AI Receptionist responds
- Book or qualify
- Human Handoff when needed
- Team Member Takeover
Situations that must involve a human
- Emergencies or urgent clinical concerns
- Upset or vulnerable callers
- Billing disputes and exceptions
- VIP or complex requests
- Anything outside approved policies
- Caller asks for a person
Communication Channels
Meet Callers Where They Are
AI Employees built for humans — answer customer conversations, capture leads, schedule appointments, and turn interactions into opportunities across phone, website chat, SMS, email, video calls, WhatsApp, and Messenger.
- Phone Calls
AI Employees can answer inbound calls, collect information, route callers, transfer calls, take messages, and support approved appointment workflows.
- Website Chat
AI Employees engage visitors, answer questions, capture leads, schedule appointments, and support live Team Member Takeover.
- SMS
AI Employees continue customer conversations by text. A team member can pause the AI and continue messaging manually.
- Email
AI Employees can respond to approved email workflows. A team member can disable the AI for a thread and reply directly.
- Video Calls
AI Employees may support video-based greetings, consultations, demonstrations, or connected video-meeting workflows where enabled.
- WhatsApp
AI Employees communicate with mobile-first customers through WhatsApp. Team members can pause the AI and continue the conversation.
- Messenger
AI Employees engage customers through Facebook Messenger. Team members can pause the AI and continue manually.
Industry Workflows
Everything your front desk handles — covered.
Build once, connect your tools, and go live across the channels your callers already use.
- Build
- Connect
- Go live
Call answering
Answers inbound calls, greets callers, and collects the info your team needs.
Appointment scheduling
Books, reschedules, and confirms appointments under your approved rules.
SMS follow-ups
Sends reminders, confirmations, and follow-up texts when SMS is enabled.
Live staff handoff
When a caller needs a real person, your team gets context — not a cold transfer.
Multi-channel coverage
Phone, live chat, SMS, email, WhatsApp, and Messenger — subject to plan and setup.
After-hours coverage
Never miss a lead because it is 7pm on a Friday.
Supported Integrations
Connect the tools you already use.
Connect calendars and verified scheduling tools. Healthcare practices can use verified EMR MCPs where available — SiteGlue does not claim unsupported platforms as live.
Juvonno
emr
- Patient / provider
- Availability
- Booking
- Location / services
NexHealth
emr
- Patient / provider
- Availability
- Booking
- Location / services
Google Calendar
scheduling
- Availability
- Booking
- Human confirmation
Calendly
scheduling
- Availability
- Booking
- Human confirmation
Zoom
comms
- Booking
Zapier
Zapier
Connect approved workflows to external tools via Zapier when enabled on your plan.
Custom MCP
MCP servers
Request a custom MCP for industry systems that are not yet in the registry. Direct writes require a verified connection — SiteGlue does not promise unsupported platforms will be built on a fixed timeline.
When a direct integration is unavailable
- Use existing booking link
- Collect appointment request
- Notify your team
- Create human follow-up
- Request custom MCP
Honest integration paths
Supported MCP Integration
Connect a tested integration from the SiteGlue registry.
No custom development required
Use a booking link, request capture, email notification, webhook, Zapier, or calendar connection.
Custom MCP request
Trish prepares a structured request for SiteGlue review. Unsupported platforms are not claimed as live integrations.
Trish
AI Solutions Consultant
SiteGlue
Direct Line: (720) 443-2710 (AI Receptionist Enabled)
Email: trish@siteglue.ai
Website: www.siteglue.ai
- PhoneActive
- Website ChatActive
- SMSActive
- EmailActive
- Video CallsActive
- WhatsAppActive
- MessengerActive
Meet Trish
Let Trish Build Your AI Receptionist AI Employee
Trish is SiteGlue’s AI Solutions Consultant. She analyzes your ai receptionist business, recommends AI Employees, communication channels, scheduling workflows, locations, integrations, and pricing — then generates your AI Opportunity Report.
- Analyzes the business website and goals
- Recommends AI Employees
- Recommends communication channels
- Analyzes scheduling needs
- Detects locations and team structure
- Recommends integrations
- Creates an AI Opportunity Report
- Recommends pricing
AI Opportunity Report
See where an AI Receptionist helps first.
Trish analyzes your business and delivers a clear opportunity report before you hire.
- Recommended AI Employees
- Channel coverage gaps
- Scheduling workflow fit
- Location & team structure
- Integration path (supported, booking link, or custom MCP)
- Human-in-the-Loop™ recommendations
- Suggested plan (Intern → Enterprise)
- Estimated time returned to staff
Built with Trish
Start with Build My AI Employee. Trish prepares your AI Opportunity Report so your team can approve the plan before anything goes live.
Monthly AI Impact Report
Improve front-desk coverage every month.
Track conversations, bookings, after-hours coverage, and handoffs — with humans approving production changes.
Conversations handled
Volume across phone, chat, SMS, and other connected channels
Appointments requested or booked
Booked when connected; requests captured when not
After-hours coverage
Inquiries handled when the office is closed
Human Handoff rate
How often conversations needed a person
Knowledge gaps
Questions the AI could not answer from approved content
Staff time returned
Routine work your team no longer has to restart from scratch
Recommended improvements
- Start with phone + website chat
- Connect your calendar or EMR when ready to book
- Tighten handoff rules for emergencies and VIPs
- Expand channels as volume grows
Upgrade recommendations appear only when supported by your account data. Humans approve production changes.
Pricing
Hire an AI Employee for Your Business
Start free with Intern. Scale channels and collaboration as your team grows — always with Human-in-the-Loop™.
Enterprise
Custom
Custom AI employees, routing, and volume for your org.
FAQ
AI Receptionist AI Employee questions.
A SiteGlue AI Employee that answers calls and messages, schedules appointments, and hands off to your team with context — Always a Human-in-the-Loop™.
AI Built for Humans
Ready to hire your AI Receptionist?
Set up in minutes. Your team stays in control. Always a Human-in-the-Loop™.